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Tag: Management & Leadership [ All ]

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  Title Copies
Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know 
Edition: 1 
Year: 1998 
ISBN: 188516730X 
ISBN 13: 9781885167309 
 1 
Flawless Consulting: A Guide to Getting Your Expertise Used 
Edition: 2nd 
Year: 1999 
ISBN: 0787948039 
ISBN 13: 9780787948030 
 1 
High-Efficiency Selling: How Superior Salespeople Get That Way 
Edition: 1 
Year: 1997 
ISBN: 0471170348 
ISBN 13: 9780471170341 
 1 
Major Account Sales Strategy 
Edition: 1 
Year: 1989 
ISBN: 0070511144 
ISBN 13: 9780070511149 
 3 
Stop Telling, Start Selling: How to Use Customer-Focused Dialogue to Close Sales 
Edition: 2 
Year: 1998 
ISBN: 0070525587 
ISBN 13: 9780070525580 
 1 
Take This Job and Love It: How to Change Your Work Without Changing Your Job 
Year: 1988 
ISBN: 0671638548 
ISBN 13: 9780671638542 
 1 
Team Building: Issues and Alternatives 
Edition: Second Edition, Highlighting 
Year: 1987 
ISBN: 0201180375 
ISBN 13: 9780201180374 
 1 
The New Strategic Selling: The Unique Sales System Proven Successful by the World's Best Companies, Revised and Updated for the 21st Century 
Edition: Rev Upd Su 
Year: 1998 
ISBN: 0446673463 
ISBN 13: 9780446673464 
 1 
The Top Ten Mistakes Leaders Make 
Year: 1994 
ISBN: 1564762467 
ISBN 13: 9781564762467 
 1 
Valuation: Measuring and Managing the Value of Companies (Frontiers in Finance Series) 
Edition: 2 
Year: 1994 
ISBN: 0471009938 
ISBN 13: 9780471009931 
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