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  Title Copies
Switch: How to Change Things When Change Is Hard [ SWITCH: HOW TO CHANGE THINGS WHEN CHANGE IS HARD ] by Heath, Chip (Author) Feb-16-2010 [ Hardcover ] 
Edition: Advance Reader's Copy (ARC) 
Year: 2015 
ISBN: 0385528752 
ISBN 13: 9780385528757 
 2 
Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions 
Edition: 1 
Year: 2003 
ISBN 13: 9780071418218 
Series: Six Sigma 
 1 
Clued In: How to Keep Customers Coming Back Again and Again 
Year: 2004 
ISBN: 0131015508 
ISBN 13: 9780131015500 
 1 
Soul at Work: Spiritual Leadership in Organizations 
Edition: 1st 
Year: 2005 
ISBN: 1596270136 
ISBN 13: 9781596270138 
 1 
Stop Telling, Start Selling: How to Use Customer-Focused Dialogue to Close Sales 
Edition: 2 
Year: 1998 
ISBN: 0070525587 
ISBN 13: 9780070525580 
 1 
"Age Doesn't Matter Unless You're a Cheese": Wisdom from Our Elders 
Edition: 3rd printing 
Year: 2002 
ISBN: 0761125183 
ISBN 13: 9780761125181 
 1 
Commercial Lines: Self-Study Library: Print Eddition. Training Library 
Edition: 1 
Year: 2000 
ISBN: 0872185702 
 1 
And the Good News Is...: Lessons and Advice from the Bright Side 
Year: 2015 
ISBN: 1455584908 
ISBN 13: 9781455584901 
 1 
The Sales Success Handbook 
Edition: 1 
Year: 2013 
ISBN: 0071824588 
ISBN 13: 9780071824583 
 1 
The Ring in the Rubble: Dig Through Change and Find Your Next Golden Opportunity 
Edition: 1 
Year: 2007 
ISBN: 0071488510 
ISBN 13: 9780071488518 
 1 
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