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Page 7 of 10

  Title Copies
What Got You Here Won't Get You There: How Successful People Become Even More Successful 
Edition: 1 
Year: 2007 
ISBN: 1401301304 
ISBN 13: 9781401301309 
 1 
Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know 
Edition: 1 
Year: 1998 
ISBN: 188516730X 
ISBN 13: 9781885167309 
 1 
How insurance works: An introduction to property and liability insurance 
Edition: 1st ed 
Year: 1984 
ISBN: 0894620177 
ISBN 13: 9780894620171 
 1 
The ADKAR Model 
Year: 2008 
 2 
The Weekly Coaching Conversation: A Business Fable About Taking Your Game and Your Team to the Next Level 
Year: 2012 
ISBN: 0984762515 
ISBN 13: 9780984762514 
 1 
144 Ways to Walk the Talk 
Edition: 1 
Year: 1995 
ISBN: 1885228260 
ISBN 13: 9781885228260 
 1 
Hard Market Selling 
Year: 2003 
ISBN: 097295550X 
ISBN 13: 9780972955508 
 1 
Strategy Pure and Simple 
Edition: First Edition 
Year: 1993 
ISBN: 0070531315 
ISBN 13: 9780070531314 
 1 
The Challenger Sale: Taking Control of the Customer Conversation 
Year: 2011 
ISBN: 1591844355 
ISBN 13: 9781591844358 
 2 
Reaching Your Development Goals 
Edition: 1 
Year: 2007 
ISBN: 1882197372 
ISBN 13: 9781882197378 
 1 
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