| |
Title |
Authors/Editors |
Publisher |
Type |
Copies |
 |
Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know
|
|
Bard Press |
Books |
1 |
 |
Performance-Based Instruction, includes a Microsoft Word diskette: Linking Training to Business Results
|
|
Pfeiffer |
Books |
1 |
 |
Little Gold Book of YES! Attitude: How to Find, Build and Keep a YES! Attitude for a Lifetime of SUCCESS
|
|
FT Press |
Books |
1 |
 |
The New Leader's 100-Day Action Plan: How to Take Charge, Build Your Team, and Get Immediate Results
|
|
Wiley |
Books |
1 |
 |
The New Leader's 100-Day Action Plan: How to Take Charge, Build Your Team, and Get Immediate Results
|
|
Wiley |
Books |
1 |
 |
Force For Change: How Leadership Differs from Management
|
|
Free Press |
Books |
1 |
 |
The Red Rubber Ball at Work: Elevate Your Game Through the Hidden Power of Play
|
|
McGraw-Hill |
Books |
2 |
 |
How to Make Collaboration Work: Powerful Ways to Build Consensus, Solve Problems, and Make Decisions
|
|
Berrett-Koehler Publishers |
Books |
1 |
 |
Major Account Sales Strategy
|
|
McGraw-Hill |
Books |
3 |
 |
Right from the Start: Taking Charge in a New Leadership Role
|
|
Harvard Business Review Press |
Books |
1 |
