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  Title Copies
The Evaluation Interview 
Edition: 4th 
Year: 1990 
ISBN: 0070202206 
ISBN 13: 9780070202207 
Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions 
Edition: 1 
Year: 2003 
ISBN 13: 9780071418218 
Series: Six Sigma 
On Becoming A Great Wholesaler 
Year: 1995 
ISBN: 000000000 
How Insurance Works: An Introduction to Property and Liability Insurance 
Edition: 2nd 
Year: 1994 
ISBN: 0894620800 
ISBN 13: 9780894620805 
144 Ways to Walk the Talk 
Edition: 1 
Year: 1995 
ISBN: 1885228260 
ISBN 13: 9781885228260 
Ask Questions, Get Sales: Close The Deal And Create Long-Term Relationships 2nd Edition 
Edition: 2nd 
Year: 2004 
ISBN: 1593371128 
ISBN 13: 9781593371128 
Mastering High Net Worth Selling: The Critical Path 
Year: 2003 
ISBN: 0965676552 
ISBN 13: 9780965676557 
The CSR Profile: Foundations of Customer Service 
Edition: 1 
Year: 1995 
ISBN: 187820453X 
Presentation Training A-Z 
Edition: First Edition 
Year: 2005 
ISBN: 1932642390 
ISBN 13: 9781932642391 
You Can't Send a Duck to Eagle School 
Year: 2014 
ISBN: 1608100340 
ISBN 13: 9781608100347