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  Title Copies
The 12 Week Year 
Edition: 1 
Year: 2009 
ISBN: 0972963510 
ISBN 13: 9780972963510 
 1 
Leadership Challenge: How to Get Extraordinary Things Done in Organizations 
Edition: New edition 
Year: 1990 
ISBN: 155542211X 
ISBN 13: 9781555422110 
 1 
And the Good News Is...: Lessons and Advice from the Bright Side 
Year: 2015 
ISBN: 1455584908 
ISBN 13: 9781455584901 
 1 
The Platinum Rule: Discover the Four Basic Business Personalities--And How They Can Lead You to Success 
Edition: 1ST 
Year: 1996 
ISBN: 0446519707 
ISBN 13: 9780446519700 
 1 
Crossing the Line: Sales Strategies for Life & Health in the P&C Agency 
Year: 1997 
ISBN: 0872183610 
ISBN 13: 9780872183612 
 1 
Breaking the Sales Barrier: How to Develop Million Dollar Producers 
Year: 2001 
ISBN: 0872183971 
ISBN 13: 9780872183971 
 1 
Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know 
Edition: 1 
Year: 1998 
ISBN: 188516730X 
ISBN 13: 9781885167309 
 1 
Performance-Based Instruction, includes a Microsoft Word diskette: Linking Training to Business Results 
Edition: 1 
Year: 1998 
ISBN: 0787911194 
ISBN 13: 9780787911195 
 1 
Little Gold Book of YES! Attitude: How to Find, Build and Keep a YES! Attitude for a Lifetime of SUCCESS 
Edition: 1 
Year: 2006 
ISBN: 0131986473 
ISBN 13: 9780131986473 
 1 
The New Leader's 100-Day Action Plan: How to Take Charge, Build Your Team, and Get Immediate Results 
Edition: 2 
Year: 2009 
ISBN: 0470407034 
ISBN 13: 9780470407035 
 1 
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