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  Title Copies
Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions 
Edition: 1 
Year: 2003 
ISBN 13: 9780071418218 
Series: Six Sigma 
 1 
Little Black Book of Connections: 6.5 Assets for Networking Your Way to Rich Relationships 
Year: 2006 
ISBN: 1885167660 
ISBN 13: 9781885167668 
 2 
Little Gold Book of YES! Attitude: How to Find, Build and Keep a YES! Attitude for a Lifetime of SUCCESS 
Edition: 1 
Year: 2006 
ISBN: 0131986473 
ISBN 13: 9780131986473 
 1 
Little Red Book of Selling: 12.5 Principles of Sales Greatness 
Edition: 1st 
Year: 2004 
ISBN: 1885167601 
ISBN 13: 9781885167606 
 1 
Love 'em or Lose 'em: Getting Good People to Stay 
Edition: 2nd 
Year: 2002 
ISBN: 1576751406 
ISBN 13: 9781576751404 
 1 
Major Account Sales Strategy 
Edition: 1 
Year: 1989 
ISBN: 0070511144 
ISBN 13: 9780070511149 
 3 
Managing Influence 
Edition: 4 
Year: 1998 
 1 
Master Your Workers' Comp Modifier 
Year: 2003 
 1 
Mastering High Net Worth Selling: The Critical Path 
Year: 2003 
ISBN: 0965676552 
ISBN 13: 9780965676557 
 1 
Mastery: The Keys to Success and Long-Term Fulfillment 
Edition: Reissue 
Year: 1992 
ISBN: 0452267560 
ISBN 13: 9780452267565 
 1 
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